Email Setup Details

Configuring the Android Email Application
To watch a video to learn how to set up and remove an account, click here: http://guides.myonlinehelp.net/docs/casscomm.com/androidvideo

Or, follow the steps below:

Setting up the Native Email App:

Step 1. Navigate to Apps and Settings
Step 2. Select Accounts and +Add account

 

 

 

 

 

 

 

 

 

 

Step 3. Find and select Email

 

 

 

 

 

 

 

 

 

 

Step 4. Enter your full email address and your password

• Select Manual setup

 

 

 

 

 

 

Step 5. Select IMAP account

Step 6. Populate the necessary fields accordingly:

• Email address: This field should have auto-populated; if not, enter your full email address
• Username: Enter your full email address here also
• Password: Enter the password for your email account
• IMAP server: Enter mail.casscomm.com - The system may auto-populate this field with incorrect information. If it does, change it.
• Security type: Select the drop-down and choose either: SSL (Accept all certificates) or SSL/TSL (Accept all certificates) The choices are listed differently based on smart phone device.
• Port: Ensure that this field is displaying 993

Click Next to continue…

Step 7. Populate the necessary fields accordingly:

• SMTP server: Enter smtp.casscomm.com
• Security type: Select the drop-down and choose either: SSL (Accept all certificates) or SSL/TSL (Accept all certificates) The choices are listed differently based on smart phone device.
• Port: Update to 465
• Require Sign-in: Ensure that this field is checked
• Username: Enter your full email address
• Password: Enter the password for your email account

Click Next to continue...

Step 8. Select your preferences, then click Next

Congratulations! You have successfully configured your account.

Updating your email account in Mac Mail
This guide will help you set up your Apple Mail program to receive and send email using your new account settings.

To watch a video to learn how to update your settings, click here: http://guides.myonlinehelp.net/docs/casscomm.com/applemailvideo

Or, follow the steps below:

Step 1. Open the Preferences screen:

• Open Mac Mail
• Click the Mail drop down menu, then click Preferences...

 

 

 

 

 

 

 

Step 2. Update Account Settings

• Ensure the Accounts tab is selected
• Select your @casscomm.com account in the left column
• Edit the Incoming Mail Server to: mail.casscomm.com
  Important: Ensure that your User Name (which must be your full email address) and Password are correct

 

 

 

 

 

 

 

 

 

 

 

 

Step 3. Open the Outgoing Mail Server (SMTP) settings:

• Click on the drop-down menu beside Outgoing Mail Server (SMTP)
• Click on Edit SMTP Server List...

 

 

 

 

 

 

 

 

 

 

 

Step 4. Update SMTP Settings:

• Enter the following in the Server Name box: smtp.casscomm.com
• Click OK
• Close the dialog box with the red X

 

 

 

 

 

 

 

 

 

Your email is now set up. Congratulations!

Updating Your iPad
This easy guide will help you set up your iPad to receive and send email using your new account settings.

To watch a video to learn how to update your settings, click here:
http://guides.myonlinehelp.net/docs/casscomm.com/ipadvideo

Step 1. Locate your email settings:

• On your iPhone or iPad, open Settings (typically on your homescreen)
• Tap Mail, Contacts, Calendars.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 2. In the Accounts section, tap your email account.

Note: If your account is not listed, click on Add Account, then Other, the Add Mail Account then complete the form. You can then skip to step 4 below.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 3. Tap your email address.

 

 

 

 

 

 

 

 

 

 

 

 

Step 4. Update your INCOMING MAIL SERVER settings:

• Edit the Host Name field to: mail.casscomm.com
• Ensure the User Name is your full @casscomm.com email address.
• Once complete, tap the SMTP button

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 5. Add a new SMTP Server

• Tap the Add Server… button.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 6. Set up the SMTP server settings

• In the Host Name field enter: smtp.casscomm.com
• In the User Name field enter: Your full @casscomm.com email address
• In the Password field enter: Your email password
• Tap Save

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your email is now configured. Congratulations!

Removing Your Account from the Gmail App
These guides are meant to assist you with removing your account from the Gmail Application on your Apple iPhone or iPad.

This is meant to be performed in alignment with the guide showing you how to set up your casscomm.com email account in the Email Application on your device. By changing over to the Email App, your device will be configured with the most secure settings available for your account. If you haven't already completed the steps for setting up the Email App, please follow the guide here: Updating your email account to your iPhone or iPad

• Instructions for iPads

Updating your e-mail account in Outlook 2010 or 2013
To watch a video to learn how to update your settings, click here:
http://guides.myonlinehelp.net/docs/casscomm.com/outlook2010video

Or, follow the steps below: Step 1. Navigate to your Account Settings:

• Open Outlook 2010 or 2013
• Click the File menu, and then select Info
• In the Account Information window, click Account Settings, and then click Account Settings again from the menu that appears.

 

 

 

 

 

 

 

 

 

 

 

Step 2. Open the Account Settings window:

• Select your e-mail address (in the center of the window) to highlight it
• Click Change…

 

 

 

 

 

 

 

 

 

Step 3. Update Account Settings:

• Edit the Incoming mail server to: mail.casscomm.com
• Edit the Outgoing mail server (SMTP) to: smtp.casscomm.com
• IMPORTANT: Make sure your Name, E-mail Address, and Password are correct.
• Click Test Account Settings… Note: If you receive an error, double-check that all steps were completed correctly and that your Internet connection is active.
• When the test is successful, click Next >

 

 

 

 

 

 

 

 

Congratulations! You're done.

Step 1. Open the Account Settings screen:

• Open Thunderbird
• Click to select your @casscomm.com email address in the left column, then click View settings for this account
• Click Server Settings

 

 

 

 

 

 

 

Step 2. Update your Incoming server:

• Edit the Server Name to: mail.casscomm.com

Step 3. Locate your Outgoing server settings:

• Select Outgoing Server (SMTP) from the left column
• Click your email address so that highlights, then click Edit

Step 4. Update SMTP Server settings:

• Enter the Server Name as: smtp.casscomm.com
• Click OK
• Ensure your casscomm.com email is selected in the left column

Step 5. Ensure the new SMTP server is selected:

• Click the Outgoing Server (SMTP) drop-down and select the server labeled with smtp.casscomm.com
• Click OK

Your email is now set up. Congratulations!

This guide will help you update your Windows 8 - Mail App program to receive and send email using your new account settings.

Step 1. Open your Account Settings:

• Open Mail App
• Press Windows key + C key at the same time
• Select Settings in the right slide out tab
• Select Accounts in the Settings slide out menu
• Click on your @casscomm.com email account in the list to display the Account Settings

Step 2. Update your server settings:

• Scroll down to Incoming email server and set it to: mail.casscomm.com
• Scroll down to Outgoing email server and set to smtp.casscomm.com

Step 3. Congratulations!

• Simply click somewhere in the main window to close the settings menu
• You're finished!

Connecting your email account to Windows Live Mail 2012
This easy guide will help you set up your Windows Live Mail 2012 email program to receive and send email using your new email account settings.

Step 1. Open your email Properties:

• Open Windows Live Mail 2012
• Right-click your email address in the left column, and then click Properties

 

 

 

 

 

 

 

 

 

 

 

 

 

Step 2. Update your server settings:

• Click the Servers tab
• Edit the Incoming mail field to: mail.casscomm.com
• Edit the Outgoing mail (SMTP) field to: smtp.casscomm.com
• IMPORTANT: Ensure that the Email username is your full E-mail Address, including the @casscomm.com and that your Password is correct.

 

 

 

 

 

 

 

 

 

 

 

 

Step 3.. Click OK. Your email is now set up. Congratulations!